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Nº 07 · FAQ

Questions we often get

Short, honest answers. If yours isn't here, just ask.

About the service

Who is this service for?

Mostly couples and remote workers, because that's how we travel ourselves. We also plan for solo travellers and groups of friends, and the questionnaire adapts to whoever is travelling.

How does it work?

You fill in our questionnaire (no account needed), we review your request, and if we're a good fit we accept it. You then get a private portal where your plan appears when it's ready.

Why might you decline a request?

We only take on trips where we can genuinely add value: places we know well or can research properly, and timings we can meet. If we can't do a great job, we'll tell you honestly.

Your plan

What's in a plan?

Depending on your tier: travel options there and back, entry-requirement notes with official sources, where to stay, a day-by-day itinerary with options, local small businesses we love, and practical info like SIMs, money and etiquette.

Can I ask for changes?

Yes. Each plan includes a number of revisions depending on the tier, and you can comment on any day or item in your portal.

Can I share my plan with my travel partner?

Yes. You can create a private, read-only link for your travel partner in your portal and switch it off at any time.

Money and booking

Do you book flights, hotels or tours for us?

No, never. Your plan gives you carefully chosen options with links, and you book directly with each provider. That keeps you in control of changes and refunds, and keeps our advice independent.

Are prices in the plan live?

No. We give approximate price ranges with the date we checked them. Prices change, so always confirm when you book.

Safety and privacy

Is visa and entry information guaranteed?

No. It's general guidance only and can change. We always link to the official government source and show when we last checked it. Please confirm with the official source before you travel.

What happens to my data?

Your answers are only visible to us and to you. You can ask us to export or delete your data at any time. See our privacy policy for details.

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Still wondering?

Send us a message. We read every one ourselves. Contact us →